Chevy
Chase Bank Family of Companies Privacy Pledge
At Chevy Chase Bank, we have a long
history of respecting our customers' expectation of privacy
regarding personal financial information. We value the trust
you place in us to protect your personal information. While
new technologies have dramatically changed the way information
is gathered, used and stored, preserving customer trust and
the confidentiality of personal information at Chevy Chase Bank
remain core objectives. This is
our pledge to our customers:
| (1) |
We have developed strong
security measures to protect customer privacy. We restrict
access to non-public personal information about you to
those employees who need to know that information to provide
products or services to you. We maintain physical, electronic
and procedural safeguards that comply with federal standards
to guard your non-public personal information. |
| (2) |
The non-public personal customer information
we collect includes information we receive from applications
or other loan and account forms submitted to the Bank
and its subsidiaries. |
| (3) |
We only share customer information
concerning your transactions and experience within the
Chevy Chase Bank family of companies (the Bank), which
includes our mortgage, securities, trust and insurance
affiliates. The Chevy Chase Bank family of companies includes:
Chevy Chase Bank, Chevy Chase Financial Services Corporation,
Chevy Chase Mortgage Company, B.F. Saul Mortgage Company,
B.F. Saul Insurance Agency of Maryland, Inc., ASB Capital
Management LLC, Chevy Chase Title Company, Chevy Chase
Trust Company and the Consumer Finance Corporation. This
sharing of information is intended only to facilitate
the servicing of our customers' accounts and to offer
financial products and services we believe would be beneficial
to our customers. * |
| (4) |
We share other customer information
with service providers who assist us in servicing customer
accounts and preparing and/or delivering Bank services
and products to our customers. Examples of such services
providers include check printers, check verification services,
mortgage payment facilitators and credit reporting agencies.
|
| (5) |
We also share limited customer information
with our joint marketing partners, which include insurance
companies, allowing us to offer a variety of financial
products and services we endorse and believe you may find
beneficial. The information we share is limited to information
provided on applications. Under all sharing arrangements,
the Bank requires its service providers and marketing
partners to keep such information confidential and prohibits
them from disclosing such information to anyone for any
other purpose. We do not, and will not share customer
information with non-financial companies for the purpose
of allowing them to market their products and services
to our customers. ** |
| (6) |
We do not disclose any non-public personal
information about our customers to any other third parties,
except as permitted or required by law. |
| (7) |
We obtain only limited medical information
required to initiate a customer's request for insurance
products or services. In those instances, we will forward
that information to the insurance company only to facilitate
obtaining the insurance product for which you apply. We
will not otherwise disclose such information to anyone
unless authorized by the customer or required by law,
and we will not use this information for any other purpose. |
| (8) |
If you decide to close your account(s)
or your account(s) become inactive, we will continue to
adhere, as required by law, to the Bank's current privacy
policies and practices. |
We believe it is important to make clear
to our customers how information is being used at Chevy Chase
Bank, the benefits such use provides, and the protections
put in place against unauthorized access and use.
We respect your privacy and the confidentiality
of your personal information, and we appreciate the opportunity
to do business with you.
* Not applicable to California customers.
We do not share customer information with affiliates.
** Not applicable to Vermont or California
customers. Vermont and California law does not permit our
sharing of information with joint marketing partners without
the customers express written consent.
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Overview